SC14 Mobile App FAQs

How do I?

Login?
View & update my profile?
Build a personalised agenda?
Import SC14 agenda into my Outlook Calendar?
Import SC14 agenda into my Apple iCal Calendar?
Import SC14 agenda into my Google Calendar?
View the attendee list?
Send a message to another attendee?
Request a meeting with another attendee?
View and download session documentation?

How do I Login?

In the App: click on "My Event" > "Settings & Login" > "Login" - This is also where you will Log Out.

Enter your Username (your email address) and your Password, which is your SC14 Registration Confirmation #, then click the Log In button.

Forgotten your password? Click the "Forgotten Password" link, enter your email address and your Registration Confirmation # will be emailed to you.

In the Online Portal: Available at http://visitors.genie-connect.com/sc14, click "Log In" in the top right corner and enter your Username (your email address) and your Password, which is your SC14 Registration Confirmation #, then click the Log In button.

How do I view & update my profile?

Go to "My Event" then "My Profile" and log in

Upload a profile Picture, select your availability for meetings, update your Interests and add a personal Biography.

To send messages and meeting requests and make yourself visible to others ensure "Enable Networking" is "ON".
By doing so, you are "OPTING IN" to allow other attendees to see your profile and contact your through the app.
This is not neccesary to use the agenda scheduling and other features of the app.

How do I build a personalized agenda?

In the App: click on "My Event"...

You can view sessions by "Time", by "Type" and Search for Sessions.
Go to "Schedule", select a session that you would like to attend and click on the "Add to Agenda" icon near bottom left in the app.

Clicking on the "Star" adds the session to your agenda under "My Event".

You can manage your agenda under "My Event" > "My Agenda".

Confirmed and pending meetings will also appear in your agenda and you can add ad-hoc agenda items here.

You can email a copy of your Agenda and a full Report of your event to yourself via "My Event" > "Share My Event". This will show all of your confirmed meetings, favourite sessions, speakers and exhibitors.

In the Online Portal available at: http://visitors.genie-connect.com/sc14, click "Log In" in the top right corner and click on "Event Details" > "Schedule"

In the Schedule, you can view sessions by "Time", by "Type" and Search for Sessions using "Filter".
Select a session that you would like to attend and click on the "Add to Agenda" icon

Clicking on the Star adds the session to your agenda under "My Event"

You can manage your agenda under "My Event" > "My Agenda"

Confirmed and pending meetings will also appear in your agenda and you can add ad-hoc agenda items here.

You can email a copy of your Agenda to yourself via "My Event" > "Share My Event". This will show all of your confirmed meetings, favourite sessions, speakers and exhibitors.

How do I export my SC14 personalized agenda to my Outlook Calendar?

This feature is only availabe using a computer on the Online Portal available at: http://visitors.genie-connect.com/sc14

Once you are done putting together your agenda in the App, you can export the agenda to your Outlook Calendar. This should only be done once you've finalized your agenda to avoid duplications in your Outlook Calendar.

Keep in mind that this is not a necessary step since your agenda is available for view in the SC14 App under "My Event" > "My Agenda", but if you would like to get all of your sessions into your Outlook Calendar, here is how you do it.

Exporting the SC14 Schedule

First "Log In" to http://visitors.genie-connect.com/sc14 using your email and SC14 Registration Confirmation #

Click on "My Event", then click on "Share"

Then click on "Download My Agenda" and save the "myevent.ics" file to somewhere on your computer where you'll be able to find it.

Importing the .ics file using Outlook on a Window PC

In Outlook Click on the File Tab -> Open -> Import, locate the "myevent.ics" file and import the file into your calendar.

Importing the .ics file using Outlook for Mac, at the bottom of the navigation pane, click Calendar .

In the Finder, locate the .ics file, and drag the .ics file to the Outlook Calendar grid or list.

How do I export my SC14 personalized agenda to my iCal Calendar?

This feature is only availabe using a computer on the Online Portal available at: http://visitors.genie-connect.com/sc14

Once you are done putting together your agenda in the App, you can export the agenda to your Apple iCal Calendar. This should only be done once you've finalized your agenda to avoid duplications in your iCal Calendar.

Exporting the SC14 Schedule

First "Log In" to http://visitors.genie-connect.com/sc14 using your email and SC14 Registration Confirmation #
Click on "My Event", then click on "Share"
Then click on "Download My Agenda" and save the "myevent.ics" file to somewhere on your computer where you'll be able to find it.

Importing the .ics file into iCal

In iCal Choose File > Import > Import
Locate and select the calendar file that contains the events you want to import, and then click Import.
Choose the calendar you want to add the events to.

To import events, you can also drag an .ics file from your desktop to iCal. The events are added to the calendar that’s selected (highlighted) in the Calendars pop-up list.

How do I export my SC14 personalized agenda to my Google Calendar?

This feature is only availabe using a computer on the Online Portal available at: http://visitors.genie-connect.com/sc14

Exporting the SC14 Schedule

First "Log In" to http://visitors.genie-connect.com/sc14 using your email and SC14 Registration Confirmation #
Click on "My Event", then click on "Share"
Then click on "Download My Agenda" and save the "myevent.ics" file to somewhere on your computer where you'll be able to find it.

Importing the .ics file into Google Calendar

Go to your Google Calendar
Click the down-arrow next to Other calendars.
Select Import calendar.
Click Choose file and find the file that contains your events, then click Open.
Select the Google Calendar where you'd like to import events, then click Import.

How do I view the attendee list?

In the Portal: go to "Event details" then "Networking" in the left hand menu....

In the App: go to "Networking"...

Once logged in you can browse attendees by Surname, by Company or by Interest, or simply press "Search" to view the entire list alphabetically.

Please note that only those attendees that "Enable Networking" will be visible in the attendee list.

How do I send a message to another attendee?

Once logged in select an Attendee's or an Exhibitor's profile and click on the "Send Message" icon.

Enter a Subject and a Message Body.

The message will be sent to the recipient's email address and a copy will be saved in your "Sent Items" (which can be found under "My Inbox") in the app and in the recipient's Inbox in the app.

Please note that only those attendees that "Enable Networking" will be available to recieve messages through the SC14 App.

How do I request a meeting with another attendee?

Once logged in select an Attendee's or an Exhibitor's profile and click on the "Arrange Meeting" icon.

Select the Day, meeting Time and Location for the meeting

Enter a Meeting Name and a message (optional).

Note that only times where all participants are available will be displayed. If you cannot select your desired time, please assume that the other person has already booked a session or meeting for that time and is unavailable.

The meeting request will be sent to the recipient's email address and a copy will be saved in "My Agenda" in the app.

You will be notified via email once the meeting is Confirmed and the meeting details will be added to "My Agenda" in the app. You will also be notified if the meeting is Declined, Changed or Cancelled.

Please note that only those attendees that "Enable Networking" will be available to recieve meeting requests through the SC14 App.

How do I view and download session documentation, like papers?

To download the presentations:

Login and go to the Paper session you are interested in.
Click on "Presentations"
Click on "Downloads"
Click on the PDF icon and then click on "Download" icon when the dialogue box appears
Downloads will also appear in the "My Downloads" section of the App under "My Event"

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